Shipping & Delivery Policy

Processing Time

Orders require 1-2 business days for processing. Orders placed after 3 PM EST will begin processing the following business day.

Delivery Window

Our standard delivery timeline is 11-14 weeks from the date of order confirmation. This extended timeline accounts for custom manufacturing and specialized shipping requirements.

Shipping Methods
  • Standard Ground Shipping (11-14 weeks)
  • We ship via trusted carriers
  • Tracking information provided via email upon shipment
Order Updates You will receive email notifications at these key stages:
  • Order confirmation
  • Processing completion
  • Shipment with tracking details
  • Any significant changes to estimated delivery date 
Shipping Restrictions
  • No deliveries to P.O. boxes
  • Continental US shipping only
  • Signature required upon delivery
  • Special arrangements required for commercial addresses 
Delays & Issues

Weather conditions, carrier delays, or manufacturing complications may impact delivery times. We will promptly communicate any changes to your estimated delivery window.

Contact

For questions about your order status or shipping timeline, please contact our customer service team with your order number.